Terms & Conditions

Last updated: 9 September 2025

These Terms & Conditions govern the use of the website https://powersteeringrackdirect.com and the sale of products by Power Steering Rack Direct Ltd. By accessing our site or placing an order, you agree to be bound by these terms.

1) Company information

Power Steering Rack Direct Ltd
5 Barretts Road, Dunton Green, Sevenoaks, Kent, TN13 2UN
Email: [email protected]
Phone: (+44) 07456 373490

2) Use of website

You may use our website for lawful purposes only. You must not misuse the site by knowingly introducing viruses, or attempt to gain unauthorised access to data or servers related to the site.

3) Product information

We make every effort to ensure product details and pricing are accurate. Images are for illustration purposes. Fitment is confirmed against your VIN or vehicle details before dispatch.

4) Orders & payment

By placing an order you confirm that you are legally capable of entering into binding contracts. Payment is processed securely via third-party providers. We do not store full card details.

5) Delivery

Delivery times are estimates. We aim to dispatch stocked items within 1–2 working days. Risk passes to you upon delivery. Inspect goods immediately and notify us of any issues.

6) Fitment guarantee

If you provide your VIN or vehicle details at order stage, we confirm the OEM specification before dispatch. This activates our 100% Fitment Guarantee.

7) Warranty

New racks carry a 12-month warranty. Refurbished racks carry a 3-month warranty. Coverage requires professional installation, correct coding/fluids, and post-install wheel alignment.

8) Returns

Returns must comply with our Returns Policy. Units must be returned complete, unused (unless faulty), and in the condition specified in our terms. Some items may be subject to restocking charges.

9) Liability

We are not liable for indirect losses or damage arising from use of our products, including loss of business, profit, or data, except where such liability cannot be excluded under UK law.

10) Governing law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact (legal):
Power Steering Rack Direct Ltd
5 Barretts Road, Dunton Green, Sevenoaks, Kent, TN13 2UN
Email: [email protected]
Phone: (+44) 07456 373490
Website: https://powersteeringrackdirect.com